Bequeme mobile Anwendung zur Einreichung von Beschwerden
The ผตรวจการแผนดิน mobile application is a platform provided by the Office of the Ombudsman to facilitate the process of filing complaints and grievances. This app aims to provide convenience and accessibility to the public in accessing the services offered by the Office of the Ombudsman. It serves as a channel for individuals to report instances of misconduct or neglect of duty by government agencies or state enterprises.
Previously, there were six channels available for filing complaints, including postal mail, a call center, the official website, in-person visits, through local administrative organizations, and through various branches of the Office of the Ombudsman. With the ผตรวจการแผนดิน app, individuals can now submit their complaints and grievances directly from their mobile devices.
The app offers several functions, including providing information and guidance about the Office of the Ombudsman, allowing users to update their personal information for complaint filing purposes, enabling the submission of complaints and relevant supporting documents, and providing a tracking system to monitor the progress of complaints. This mobile application aims to streamline the complaint filing process and ensure transparency and accountability in addressing public grievances.
